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An introduction to case management for students and professionals in the human services.
Case management has become synonymous with service delivery in health and the human services internationally. It is used across diverse organisational settings and with different professional and client groups. Yet despite its predominance, case management remains elusive and chameleon-like in character.
This book goes beyond the prevailing case management rhetoric to challenge preconceptions, offer strategies for practice and explore issues of professional identity and development.
A 'tour de force' that integrates all of the major theoretical arguments and issues and empirical realities that pertain to case management and its diversity into one text that enables a reader to grasp the major aspects of case management practice...It is an important addition to the case management literature and it has international significance. - Professor David P. Moxley, School of Social Work, Wayne State University
This is by far the best introduction to case management that is currently available in the literature. - Associate Professor Peter Camilleri, School of Social Work, Australian Catholic University
The sophisticated understanding of the complexity of case management and the recognition of the contested and dynamic value orientations that underlie case management practice in various settings is indeed refreshing. - Professor Judith M. Parker AM, School of Postgraduate Nursing, University of Melbourne
Di Gursansky, Judy Harvey and Rosemary Kennedy all lecture in the School of Social Work and Social Policy at the University of South Australia.
In this reflective yet practical book, the author challenges white helping professionals to recognize their own cultural identity and the impact it has when practising in a multicultural environment. Judy Ryde reveals how white people have implicit and explicit advantages and privileges that often go unnoticed by them. She suggests that in order to work effectively in a multicultural setting, this privilege needs to be fully acknowledged and confronted. She explores whether it is possible to talk about a white identity, addresses uncomfortable feelings such as guilt or shame, and... More info
The only book that links psychological wellness with organizational and community health, Promoting Well-Being provides you with important insight into how these domains interact as well as strategies for helping clients harness the benefits of these interactions. It is an essential tool for psychologists, counsellors, social workers, human service professionals, public health professionals, and students in these fields. More info
Stress, fatigue and burnout are serious problems in the social work profession. High case loads, staff shortages, budget cuts and the challenging nature of the job contribute to high levels of stress, and social workers can crack under the pressure. This accessible book demonstrates how managers and practitioners can overcome workplace stress, fatigue and burnout by understanding the causes and implementing practical strategies. Part 1 outlines how stress, fatigue, burnout and trauma can be identified; how they impact upon social workers; and, how self-care strategies can help. Part 2... More info