Practice to make a difference.
Strengths-Based Approaches to Difficult Conversations

Strengths-Based Approaches to Difficult Conversations

Date: 2nd August 2017

Facilitator: Kath Reid

Workshop Duration:

2 Consecutive Days (2 - 3 August 2017)

Workshop Time:

09:30 – 16:30


$440.00 for registration and payment received by 5 July 2017

Full fee: $480.00 including morning tea and lunch, all associated handouts and a certificate of attendance.

Workshop Venue:

Lighthouse Resources Upstairs Training Room

Kyabra Street RUNCORN, QLD. 4113

Target Group:

For any Case Managers, Team Leaders, Senior Practitioners, Counsellors, Facilitators, Mental Health Clinicians, Child Safety Officers, Allied Health Professionals, Support workers, Foster Carers Support Workers, Guidance Officers, or anyone who has an interest in strengths-based approaches to difficult conversations.



Workshop Outline:

Have you ever found yourself lost for words? Not knowing how to begin a potentially difficult conversation in which emotions could escalate?

In our work in the human services there is a diversity of moments in which we need to engage in difficult conversations. These conversations may be with clients, colleagues, staff, supervisors, supervisees or other stakeholders. In these moments, have you wondered how to raise concerns in ways that invite collaboration for preferred change?

This workshop offers the opportunity to gain insight into a range of strengths-based approaches that could open the door to working partnerships despite challenging circumstances. Strengths-based principles will be unpacked to act as a guide to respectful and collaborative processes. Key strengths-based informed skills will be offered to scaffold participant’s conversational pathways. The workshop will offer a playful environment to experiment and have-a-go at the skills demonstrated throughout the day. A variety of practice stories will be offered to demonstrate these strength-based skills in action. 

Workshop Outcomes:

By the close of the workshop participants will have:

• Unpacked strengths-based principles to explore their practice implications for difficult conversations.

• Reflected on the conditions needed for strengths-based approaches to difficult conversations.

• Identified strengths-based feedback processes.

• Explored constructive ways of raising a concern, in ways that separates the person from the issue.

• Considered strengths-based planning to support preferred change.

• Considered the relevance of the ideas for their own practice contexts. 

Workshop Format:



The Strengths Approach

Strengths Cards


Facilitator Bio:

Some of Kath’s therapeutic practice has seen her working with children and young people who have significant trauma and abuse, women reclaiming their lives from domestic violence, families who have experienced state intervention, young women who have experienced sexual violence and women living with the effects of eating issues.  She brings a commitment to contextualize the problems that people face. Kath has enjoyed the challenge of finding creative and collaborative ways of working with children, young people, adults and groups to make more visible their skills and knowledge in the face of some significant problems. Kath has also enjoyed co-creating spaces of learning, to share strengths based and narrative ideas in experiential ways. Read More