Practice to make a difference.
Strengths-Based Approaches to Difficult Conversations

Strengths-Based Approaches to Difficult Conversations

Date: 8th November 2018

Facilitator: Kath Reid


Workshop Duration:

2 Consecutive Days (8 - 9 November 2018)

Workshop Time:

9:30 – 16:30


$420.00 for registration and payment received by 11/10/2018

Full fee: $440.00 including morning tea, all associated handouts and a certificate of attendance.

BYO Lunch

Workshop Venue:

Lighthouse Resources Upstairs Training Room

Kyabra Street RUNCORN, QLD. 4113

Target Group:

For any Case Managers, Team Leaders, Senior Practitioners, Counsellors, Facilitators, Mental Health Clinicians, Child Safety Officers, Allied Health Professionals, Support workers, Foster Carers Support Workers, Guidance Officers, or anyone who has an interest in strengths-based approaches to difficult conversations.

Workshop Outline:

Have you ever found yourself lost for words? Not knowing how to begin a potentially difficult conversation in which emotions could escalate?

In our work in the human services there is a diversity of moments in which we need to engage in difficult conversations. These conversations may be with clients, colleagues, staff, supervisors, supervisees or other stakeholders. In these moments, have you wondered how to raise concerns in ways that invite collaboration for preferred change?

This workshop offers the opportunity to gain insight into a range of strengths-based approaches that could open the door to working partnerships despite challenging circumstances. Strengths-based principles will be unpacked to act as a guide to respectful and collaborative processes. Key strengths-based informed skills will be offered to scaffold participant’s conversational pathways. The workshop will offer a playful environment to experiment and have-a-go at the skills demonstrated throughout the day. A variety of practice stories will be offered to demonstrate these strength-based skills in action.

Workshop Outcomes:

By the close of the workshop participants will have:

• Unpacked strengths-based principles to explore their practice implications for difficult conversations.

• Reflected on the conditions needed for strengths-based approaches to difficult conversations.

• Identified strengths-based feedback processes.

• Explored constructive ways of raising a concern, in ways that separates the person from the issue.

• Considered strengths-based planning to support preferred change.

• Considered the relevance of the ideas for their own practice contexts.


“I really enjoyed the interaction with the fellow participants and the facilitator”

“The practical demonstrations and role modelling really enhanced my learning during the workshop”

“Thank you for your hard work in putting together such a great resourceful training”

“Positive feedback and acknowledgement can be an amazing tool of social change, it helps cultivate just society”

“The facilitator creates a supportive space where I felt comfortable giving feedback if needed and felt comfortable sharing”

“Thank you very much, as always I thoroughly enjoyed attending your training”

“I have the confidence and more of a template to have/tackle difficult conversations”

“I will now use the use of the strengths cards as a part of  my practice and engagement with clients”

“I will change the way I avoid difficult conversations”

Facilitator Bio:

Some of Kath’s therapeutic practice has seen her working with children and young people who have significant trauma and abuse, women reclaiming their lives from domestic violence, families who have experienced state intervention, young women who have experienced sexual violence and women living with the effects of eating issues.  She brings a commitment to contextualize the problems that people face. Kath has enjoyed the challenge of finding creative and collaborative ways of working with children, young people, adults and groups to make more visible their skills and knowledge in the face of some significant problems. Kath has also enjoyed co-creating spaces of learning, to share strengths based and narrative ideas in experiential ways. Read More

Workshop Cancellations:


By completing and submitting this registration form, you are indicating your intention to attend this workshop and you will be liable for the full fee as indicated.

If you are unable to attend the workshop for any reason, fail to attend without notice or cancel your registration payment will not be refunded.

Workshops occasionally need to be cancelled due to insufficient participant numbers. Should this be necessary, we will notify you as soon as possible and a full refund will be given.