Practice to make a difference.
Strengths-Based Case Management in Action

Strengths-Based Case Management in Action

Date: 12th March 2020

Facilitator: Kath Reid


Workshop Duration:

2 Consecutive days  (Thursday & Friday, 12 - 13 March 2020)

Workshop Time:

9:30 – 16:30 each day


Fee: $440.00 including morning tea, all associated handouts and a certificate of attendance.


Workshop Venue:

Lighthouse Resources Upstairs Training Room

Kyabra Street RUNCORN, QLD. 4113

Target Group:

For case managers from various fields including mental health, housing, disability, education, probation, health, children and families, child safety or anyone interested in strengths-based case management.



Workshop Outline:

As a case manager have you ever felt like you are trying to work towards change for your client, but wondered why change is not occurring? Strengths-based Case Management is becoming a widely used role in the field of social services, but what does it look like in action?

This workshop will be an opportunity to step back from our everyday "doing" of case management to explore client-directed, strengths-based approaches to case management. This approach seeks to support clients to be active players in the case management process, to enable them to make decisions that will promote preferred possibilities in their lives. Throughout the workshop key skills of Strengths-based Case Management will be explored in a range of experiential ways. Participants will expect to hear stories of collaborative Strengths-based Case Management processes that generate energy and hope for both the worker and client.

Workshop Outcomes:

At the completion of this workshop, participants will have:

  • Explored various definitions and the history of Case Management
  • Reflected upon contrasting models of Case Management
  • Developed an appreciation of the Principles of Strengths-based Case Management
  • Had an opportunity to practice the key skills and stages of client-directed Strengths-based Case Management
  • Considered a strengths-based intake process
  • Engaged in a strengths-based assessment process
  • Explored a strengths-based planning process
  • Review the implications for strengths-based note taking and documenting
  • Some reflections regarding  strengths approaches to engaging involuntary clients
  • Reflect on the relevance of Strengths-based Case Management for their own work.


Some of the great feedback we received about this event:

  • I now understand the case management process better, everything about strengths and how to apply these skills in my job
  • I will now be more client focused, use strengths-based approach to unpack problems, externalising
  • Thank you, a very well put together session, great to be able to reflect throughout the day
  • I really enjoyed the day and gained a lot of valuable information – I would recommend this workshop
  • Going through case management steps with strengths-based approach was really useful
  • I really appreciated the feeling of being in a supportive learning environment. The facilitator was extremely knowledgeable and patient
  • I enjoyed the case studies, they helped to present the information in a clear way that facilitated discussion
  • I found everything useful and enjoyed the whole course, I learnt a lot and can identify “my” downfall s in case management, I have learnt positive things and feel more confident in handling cases

Facilitator Bio:

Kath Reid trained as a social worker. She has been intrigued by narrative ideas for a number of years. She has completed the Graduate Diploma of Narrative Therapy offer by the Dulwich Centre and more recently undertaken family therapy studies. Over the last 14 year’s Kath has worked for both government and non-government organisations. Some of Kath’s therapeutic practice has seen her working with children and young people who have significant trauma and abuse, women reclaiming their lives from domestic violence, families who have experienced state intervention, young women who have experienced sexual violence and women living with the effects of eating issues. She brings a commitment to contextualize the problems that people face. Kath has enjoyed the challenge of finding creative and collaborative ways of working with children, young people, adults and groups to make more visible their skills and knowledge in the face of some significant problems. Kath has also enjoyed co-creating spaces of learning, to share strengths based and narrative ideas in experiential ways.

Workshop Cancellations:


By completing and submitting this registration form, you are indicating your intention to attend this workshop and you will be liable for the full fee as indicated.

If you are unable to attend the workshop for any reason, fail to attend without notice or cancel your registration payment will not be refunded.

Workshops occasionally need to be cancelled due to insufficient participant numbers. Should this be necessary, we will notify you as soon as possible and a full refund will be given.